Effective claim management begins before an injury
occurs. We encourage
our policyholders to build a relationship with a clinic
or doctor to treat their
injured employees. Be sure your staff knows they
are to seek initial medical
care at this facility (in the case of a life-threatening
injury, the employee
should be transported to the emergency room). Once
an injury has
occurred,
report it to MCIM within 24 hours or as soon as
possible
after you have been notified. Do
not wait for medical bills to
arrive,
or until an employee asks you to submit a claim. Your MCIM
team
can help reduce costs, assure proper medical direction
and prompt payment
of benefits when an accident is reported
timely and accurately.
Here is a list of just a few of the value-added services
MCIM’s
claims
department offers our agents and policyholders:
- Easy, convenient reporting by using our toll-free number,
fax, or e-mail address - Responsive, thorough and effective service
- Completion of all claim filings required by the appropriate regulatory agencies
- Prompt issuance of claim payments
- Rehabilitation and job placement arrangements
- Legal representation, settlement and/or trial preparation
- Medical cost-containment programs
To report a claim call 888.WC CLAIM (888.922.5246).
If you are an injured worker in Michigan and wish to locate a pharmacy that will accept your Express Scripts card, click here to be taken to the Express Scripts website.
If you are an injured worker in Florida and wish to locate a pharmacy that will accept your Matrix prescription card, click here to be taken to the Matrix website.
