Claims

Effective claim management begins before an injury occurs. We encourage our policyholders to build a relationship with a clinic or doctor to treat their injured employees. Be sure your staff knows they are to seek initial medical care at this facility (in the case of a life-threatening injury, the employee should be transported to the emergency room). Once an injury has occurred, report it to MCIM within 24 hours or as soon as possible after you have been notified. Do not wait for medical bills to arrive, or until an employee asks you to submit a claim. Your MCIM team can help reduce costs, assure proper medical direction and prompt payment of benefits when an accident is reported timely and accurately.

Here is a list of just a few of the value-added services MCIM’s
claims department offers our agents and policyholders:

•   Easy, convenient reporting by using our toll-free number,
    fax, e-mail address, or website
•   Responsive, thorough and effective service
•   Completion of all claim filings required by the appropriate      regulatory agencies
•   Prompt issuance of claim payments
•   Rehabilitation and job placement arrangements
•   Legal representation, settlement and/or trial preparation
•   Medical cost-containment programs

To report a claim call 888.WC CLAIM (888.922.5246).

If you are an injured worker and wish to locate a pharmacy that will accept your Express Scripts card, click here to be taken to the Express Scripts website.

To locate a list of our in-network providers click here.